How to Respond, Deal and Benefit From the Positive and Negative Feedback of Your Customers

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Dealing with customer complaints and appraisals should not be neglected, but used instead. The customer positive or negative feedback about your product or service can be used to actually improve your company’s business on operational and production level. When dealing with the feedback of your customers it is critical to be able to respond to it, use it and understand it.Read more …

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