Recently it was announced that Upwork are going to raise the fees up to 20% and, with all the other taxes you go above 25%. Freelancer will practically work for almost nothing. It is rather easy to ask yourself, you being a client or a freelancer, are you willing to throw away that amount of money? However, there are ways you canRead more …
Category: Project management
Project management, outsourced projects, Plans and Strategies
Today it is usual for a website to have a live chat connection with the web site visitors. What you need to understand if you are going to use live chat for your website business is how your customer service representatives should behave when they are using the live chat.
Dealing with customer complaints and appraisals should not be neglected, but used instead. The customer positive or negative feedback about your product or service can be used to actually improve your company’s business on operational and production level. When dealing with the feedback of your customers it is critical to be able to respond to it, use it and understand it.Read more …