Burnout, stress and overworking are a serious sign your management is in need of serious improvement. These are not only causing your employees health damage and mental overload but are also deteriorating your projects and business. Experiencing those symptoms shows that Read more …
Today it is usual for a website to have a live chat connection with the web site visitors. What you need to understand if you are going to use live chat for your website business is how your customer service representatives should behave when they are using the live chat.
Improving your employees’ working hours is necessary if you want to improve their performance and service. The whole idea is not making their working hours impossible but the opposite – organized, easy to manipulate and enough to make the job done. The productivity is dependent as much on their personal skills as on the way you control the work process and your management over it. Optimizing and recalculatingRead more …
