Your customer service representatives are your direct link with the customers and can either strengthen or eliminate the relationship you should be aiming at. Having representatives with strong performance is primary if you are to create a productive and beneficial network of happy customers. Excellent customer service is the key toRead more …
Problem-solving is a technique which requires the ability to focus on the right thing and pay attention to the facts which led to the issue, not the “If” and “who”. Managers, sometimes daily, need to resolve issues fast and effectively, as it is part of their job. To be able to reach to the solution, which will best help with the problem’s solving, a manager has toRead more …
Showing your team how to reach stay focused on the goal during a meeting is paramount. Nevertheless, if your workplace is naturally disorganized and everyone lacks discipline, then your group will always have problems with communication and listening to others. Read more …
