Today it is usual for a website to have a live chat connection with the web site visitors. What you need to understand if you are going to use live chat for your website business is how your customer service representatives should behave when they are using the live chat.
Improving your employees’ working hours is necessary if you want to improve their performance and service. The whole idea is not making their working hours impossible but the opposite – organized, easy to manipulate and enough to make the job done. The productivity is dependent as much on their personal skills as on the way you control the work process and your management over it. Optimizing and recalculatingRead more …
Staying focused on the task at hand would mean you have to master the ability to reject the distractions around you and keep your attention undivided and undisturbed by the past, present or feature actions. In other words, if you are able to focus, you would be able to complete your task and continue according to plan. Read more …
