The internet is flooded with freelancers with a large scale of abilities and skills that could be of use to your company and projects. However, there is a time when freelancing is optional and time when it is Read more …
Category: Outsourcing
Outsourcing, Offshore, Outsourcing and projects, Outsourcing management
Today it is usual for a website to have a live chat connection with the web site visitors. What you need to understand if you are going to use live chat for your website business is how your customer service representatives should behave when they are using the live chat.
Dealing with customer complaints and appraisals should not be neglected, but used instead. The customer positive or negative feedback about your product or service can be used to actually improve your company’s business on operational and production level. When dealing with the feedback of your customers it is critical to be able to respond to it, use it and understand it.Read more …