Business management, Frontline Management, Accounting, Top Management, Budget
Burnout, stress and overworking are a serious sign your management is in need of serious improvement. These are not only causing your employees health damage and mental overload but are also deteriorating your projects and business. Experiencing those symptoms shows that Read more …
Today it is usual for a website to have a live chat connection with the web site visitors. What you need to understand if you are going to use live chat for your website business is how your customer service representatives should behave when they are using the live chat.
Dealing with customer complaints and appraisals should not be neglected, but used instead. The customer positive or negative feedback about your product or service can be used to actually improve your company’s business on operational and production level. When dealing with the feedback of your customers it is critical to be able to respond to it, use it and understand it.Read more …
